Our Frequently Asked Questions are sorted alphabetically by department. Choose a department from the pull down menu below to see FAQ's from that department only.
Administration/HR
Can I apply for more than one position?
Do I need an email address to apply for a position?
Do I need to complete all sections of the application if I attach my resume?
Do you conduct pre-employment checks on new employees?
How do I apply for a position if I don't have access to a computer?
How do I make a request for reasonable accommodation?
How soon can I expect to hear back from you?
How will I be notified regarding testing or an interview?
How will I know that my application has been received?
I saw a job posted on the site yesterday and cannot find it today. Can I still apply?
PUBLIC RECORDS: How do I file a Public Records Request?
There are no current job openings. Can I submit an application for future openings?
What are the salary ranges for jobs?
What does "Open Until Filled" mean?
Will I be notified if the position is filled?
Will my application be considered for other positions?
Board of Commissioners
PUBLIC RECORDS: How do I file a Public Records Request?
Engineering
Do I need a permit to repair, relocate or modify my water or sewer service?
How do I apply for a water or sewer availability certificate?
What is the King County Capacity charge?
When is sewer service coming to my neighborhood?
Finance
BILLING - How do I make a payment?
BILLING - How do I read my utility bill?
BILLING - How do I read my water meter?
BILLING - How often will I receive a bill?
BILLING - My bill seems higher than usual. What should I do?
BILLING - Sometimes my water bill fluctuates. Why is that?
BILLING - What are my bill payment options?
CONTACT INFORMATION - How do I contact NUD?
CONTACT INFORMATION - Why is this so important?
DISCOUNTS - Does the District allow discounts?
EMERGENCY - Who should I call in case of a water or sewer emergency, such as a broken main or fire hydrant?
FRANCHISE FEES - What are they?
LATE PAYMENTS - If I am late in paying my bill, how much time will lapse before my water is turned off?
LEAKS - My water service line is leaking . What do I do?
ONLINE ACCESS - 3rd party payment sites
ONLINE ACCESS - Failed credit card payment
ONLINE ACCESS - How can a tenant access their account
ONLINE ACCESS - HTTP Referrer error when paying my bill
ONLINE ACCESS - I can't send or receive emails to/from NUD
ONLINE ACCESS - I forgot my account password
ONLINE ACCESS - I'm out of the country and can't pay my bill
ONLINE ACCESS - I'm trying to create my Utility Bill online account
Operations
How do I locate my water and sewer lines?
LEAKS - My water service line is leaking . What do I do?
WATER PRESSURE - What's causing my high/low pressure issue?
WATER QUALITY - How do I know if there is lead in my drinking water?
WATER QUALITY - My tap water has a rusty color. What causes this?
WATER QUALITY - My water smells like chlorine. What do I do?
WATER QUALITY - What is our water hardness?
WATER QUALITY - What is our water pH?
WATER QUALITY - What levels of fluoride are in my water?
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