As of 9/30/2021, suspension of utility shut offs and late charges were lifted per the Washington State Governor’s proclamation 20-23.16.

Northshore Utility District has adopted a payment arrangement initiative to assist customers with paying off their past-due balances. Customers with past-due balances, owing prior to November 1, 2021, will be put on a payment plan spread over a 1-year period (6 bi-monthly billing periods).

Payment plan arrangement amounts will display as a detail line-item charge on the bi-monthly billing statement. Unpaid current charges will be subject to late fees and/or service termination.

If an alternate payment arrangement is needed, please contact our offices immediately at 425-484-0338 or through email at ccap@nud.net.

Please visit our Assistance Programs page for additional payment assistance information.